Privacy policy

Privacy Policy

The Privacy Policy reflects the practice of customer data processing at If you have any questions in relation to this topic, do not hesitate to send an email to us:

By agreeing to this Privacy Policy, you agree that your Personal Information will be used to fulfill your orders, regardless of whether you order the goods directly from us or our affiliate sales partners, and that your Personal Data will be passed on to our partners, who carry out delivery services.

You give us the right to collect, manage, process, and store your Personal Data to the extent and for the purposes stated in this Privacy Policy and in our other documents.

Collection of Information

The company UAB Komeksimas is guided by the Law on Legal Protection of Personal Data of the Republic of Lithuania and has registered its customer databases eith the State Register of Personal Data Controllers.

We collect data about our customers using:

registration forms

when you buy our goods or receive services,

when you submit your data online or in any other way.

Data that can be collected for the purposes of service supply:

For the purpose of executing orders - name, surname, address, e-mail address, phone number.

For the purpose of subscribing to free electronic publications - name, surname, e-mail address.

A customer’s email address and phone number are processed for direct marketing purposes.

If you visit our website, we also collect information that reveals the peculiarities of using our services or automatically generated visit statistics.

Using of Personal Information

We use your personal information for the following purposes:

processing orders, registration, queries,

executing your orders - by sending order statuses, newsletters,

We undertake not to transfer your personal data to any unrelated third parties, except in the following cases:

if your consent for the disclosure of your personal data is present;

providing services - to our partners, delivering goods or other services you order. For these service providers, we will provide just as much of your personal information as it will be required for the particular service to be performed. Your data security requirement applies to all service providers working with us;

to law enforcement institutions in compliance with the procedures provided for by the legal acts of the Republic of Lithuania.

Direct Marketing

We endeavour to inform our customers about the information that may be of their interest: special offers, promotions, news and services.

You can also write an e-mail to or call the general telephone number +370 699 62969 and indicate that you do not want to receive any offers. The rendering of direct offers will only be terminated to your explicitly specified e-mail addresses and / or telephone numbers.

You have the right to access your personal data, to refuse to process your personal data for direct marketing purposes, without specifying the motives for disapproval, as well as to request in writing to correct untrue, incomplete, inaccurate personal data.

Time Limits of the Storage of Information

We will protect your personal information to the extent that it will be necessary to fulfill the purposes stated in this privacy policy.

Notwithstanding the above specified deadlines for storing information, we have the right to keep your Personal Data on the server to the extent, which is necessary; if the data you provided was used to commit an unlawful act or there was a suspicion that the identity theft or any other violation had been or would be performed, what resulted the performance of an investigation by the relevant law enforcement Institutions, if we have received complaints related to the relevant client, or if we have detected violations of the Rules made by the respective client or in the case of other legitimate purposes for the protection of Personal Data. Such data shall be destroyed upon the receipt of instructions from law enforcement or other authorised authorities.

Your Rights

You have the right to access your Personal Data having presented an identity document (a citizen's passport, ID card, driver's license must be submitted for the identification purposes).

You also have the right to:

request to correct your personal data, when they are inaccurate and / or incomplete;

request to limit the processing of your personal data until we verify the accuracy of these data. In this case, during the limitation period for processing your personal data, you will not be able to purchase our goods and / or services;

request to get your personal data processed by us automatically in a structured, commonly used and computer-readable format. In compliance with this clause, the data are provided free of charge once a calendar year.

Having sent us an application in writing, by e-mail or telephone, to disagree with the processing of your personal data and to demand the cancellation of the Account or to suspend the processing of personal data, when the Personal Data is processed without complying with the provisions of the Personal Data Protection Law and other laws, except in the cases provided for in the Privacy Policy, immediately expressing your disapproval or submitting a later notice to disagree with the fact that your Personal Data is being processed for Direct Marketing purposes.

If you believe that the processing of your personal data does not comply with applicable law, you are entitled to apply to the State Data Protection Inspectorate (

Using of Cookies

A cookie is a small text file that the site saves on your computer or mobile device, when you visit it. Cookies are widely used on websites to function effectively, to work efficiently, and to provide information to website owners.

We use cookies to determine the size of our audience and the habits of consumption on our websites. Our goal is to personalize your services to your liking.

We use the information received using cookies to:

identify returning, registered users and / or subscribers to open the content or services ordered by them;

to avoid the repeat registration of the regular visitors of the website,

to monitor your consumption habits in order to provide you with a relevant content and refine web pages according to your preferences.

Our cookies are of different types:

Required Cookies:

PHPSESSID, ba_language, kshow - valid during the browser session

These cookies are used for your queries such as signing in to your user account, shopping cart, user-selected browsing language.

Functional cookies:

has_18, item_active, filter, plug-inManufacturers - valid for browsers session,

Russian type - valid for 1 hour,

remember_login - valid for 7 days

cookieconsent_status - valid for 1 year.

These cookies will keep track of your browsing choices so that browsing through the online store would be even more effective.

Google Analytics tagging and behaviour cookies:

_gat_UA -..., _dc_gtm_UA -... - valid for the moment,

_gid - valid for 1 day

_ga - valid for 24 months.

These cookies collect anonymous information about, which pages you visit. This is how we find out what information of the webpage is the most relevant to our readers.

Cookies can be used by a system that displays advertisements and this system may use them to display advertisements that should be of interest namely to you and should meet your interests. They are also used to see certain ads for a limited number of times and to help to measure the effectiveness of the advertising campaign.

Most browsers are set to automatically accept cookies. You can disable cookies in your browser, but be aware that if you do so, you may lose the ability to use the many features necessary to make the website work as due. If you need more information about cookies, visit or for detailed, independent information on how to disable cookies through your browser preferences and how to remove cookies, which are already on your computer. To remove cookies from your mobile phone, you will need to read the user guide for your phone.

To opt out of Google Analytics to register your web browsing, visit

If you delete cookies from your computer's hard drive, you will have to re-register each time you visit our webpages. You can set your browser so that it does not allow saving cookies on your computer's hard disk. This will reduce the functionality of the site, prevent the use of subscription services, in other words, some of the content will not be available to you.

Security policy

The company UAB Komeksimas has installed the necessary equipment to ensure the safety of users' data against unauthorised intrusion or use, alteration, unlawful or accidental destruction